1. Booking & Payment
- Down payment: 30% of the rental fee after acceptance of booking.
- Final payment: 70% no later than 35 days before arrival.
2. Included in the rental price
- Wifi (unlimited).
- Private on-site parking (max. 3 cars).
- 175 kWh of electricity per week.
3. Additional costs
- Final cleaning: €200 (mandatory).
- Mid-stay cleaning: €125 (mandatory for stays longer than 4 weeks).
- Bed linen: €20 per person per stay (mandatory).
- Bath linen: €20 per person per stay (mandatory).
- Cot: on request, €25 per stay.
- High chair: on request, €25 per stay.
- Check-in / Check-out: €40.
- Electricity: 175 kWh per week included, additional consumption at €0.45 per kWh.
4. Security Deposit
- Security deposit: €500
- Refund within 5 days after departure. Any damage or excess electricity usage will be deducted from the deposit.
5. Cancellation
- More than 30 days before arrival: 30% of the rental fee will be charged (the down payment).
- 30 days or less before arrival: 100% of the rental fee is due.
- No refund if you do not use the villa or leave earlier than planned.
- We recommend taking out cancellation insurance.
6. Flexibility in case of exceptional government measures
- If circumstances arise that are beyond the control of both the guest and the owner and that make travelling to or staying in Jávea impossible or unreasonably difficult, an alternative arrangement may be offered in certain cases. This includes, among others, government-imposed travel restrictions, border closures, mandatory lockdowns, negative travel advisories or comparable official measures.
- Where such situations apply to the booked travel period, the reservation may – subject to availability – be transferred free of charge to another stay period within twelve months of the original arrival date.
- In all other cases, the applicable cancellation and amendment conditions remain fully in force. This arrangement does not apply to personal circumstances, changed travel preferences, voluntary cancellations or situations in which there is no officially imposed travel restriction.
7. Check-in / Check-out
- Check-in from 16:00, unless otherwise agreed with our key holder.
- Check-out before 10:00.
8. Number of Guests
- Maximum of 6 guests allowed.
9. House Rules
- Smoking is not permitted indoors.
- Pets are not allowed, unless otherwise agreed.
- Parties and events are not permitted.
- We do not rent to groups made up entirely of people under 30 without children (e.g. groups of friends or family). Families with children are explicitly excluded from this rule, regardless of the parents' age.
- Quiet hours: 22:00–08:00.
- Please separate your waste.
- Due to local regulations, the use of a charcoal barbecue is not permitted between May and October.
- If these rules are not observed, we may terminate the stay with immediate effect.
10. Care for the house
- Treat the property and its furnishings with care and respect, as if it were your own holiday home.
- Leave the house tidy and clean on departure.
- Return the furniture to its place.
- Take the waste to the containers.
- Clean the barbecue. If the barbecue is not left clean, the additional cleaning costs will be charged and deducted from the deposit.
- Leave the high chair clean after use. If the high chair is not left clean, the additional cleaning costs will be charged and deducted from the deposit.
- Put the dishes away clean or place them in the dishwasher.
- Collect the bed and bath linen in the hallway.
- Report any damage or defects to us immediately. Damage that occurs during the stay will be charged or deducted from the deposit.
11. Safety
- The property is fitted with an alarm system.
- The pool is private and unsupervised. Use of the pool and the other facilities of the property is entirely at the guests' own responsibility.
- The garden, terraces and outdoor areas contain steps and differences in level. Guests should take this into account, particularly when staying with young children or persons with reduced mobility.
- Inside, Casa Monte Zen is entirely on one level, which is convenient for families with young children. The garden and outdoor areas, however, have not been specifically childproofed. Parents, supervisors and other responsible persons must keep young children under appropriate supervision at all times, both inside and outside the property and especially in and around the pool.
- Children who cannot swim or cannot swim sufficiently may only use the pool under the direct and continuous supervision of an adult.
12. Service and maintenance
- To safeguard the quality and hygiene of the pool, regular maintenance is carried out. During the high season this maintenance takes place twice a week. Outside the high season it takes place once a week.
- The owner reserves the right to carry out necessary maintenance to the pool, the garden or technical installations during your stay if this is required.
- On arrival, a welcome package is ready for you to start your stay pleasantly.
13. Liability
- The guest is liable for damage that occurs during the stay.
- We are not liable for:
- disruptions to water, electricity or internet;
- construction work in the area;
- loss or theft of personal belongings;
- injury in or around the property due to non-compliance with the house rules;
- accidents in or around the pool, garden, terraces or stairs due to insufficient supervision of minors.
- We recommend having adequate travel and liability insurance.
14. Force Majeure
- In the event of force majeure, the owner may cancel the booking, in which case the rent and deposit are refunded in full.
15. Complaints
- Is something not to your liking? Let us know during your stay so we can still do something about it.
- Reports made after your departure can no longer be taken into consideration.
16. Amendments
- Terms may be amended if legally required.
17. Applicable Law
- This agreement is governed by Spanish law. Non-contractual matters are subject to the tourist rental laws of the Comunidad Valenciana (Valencia region).